FAQ
Honest answers to the questions every client asks.
If a question is not on this page, ask us on the call. We would rather over-answer up front than discover a misalignment in month three.
The things prospectivepartners usually ask.
If you can't find your answer below, reach out — we reply personally within one business day.
More questions, by topic
Engagement
How quickly can we start?+
Typical kickoff is within 10 business days of a signed SOW. The first 14 days are discovery; first content ships in week three.
Do you sign NDAs and DPAs?+
Yes. We sign your paper or ours, including GDPR-compliant DPAs, mutual NDAs and standard MSAs. We carry £2M professional indemnity cover.
Team
Who actually does the work?+
A named pod — editor, designer, strategist, and project lead — sized to your retainer tier. No hidden subcontractors, no offshore handoffs without disclosure.
Can we meet the team before signing?+
Always. The discovery call includes the editor and strategist who would lead your account. We do not do bait-and-switch with senior pitch teams.
Pricing
Is there a minimum commitment?+
Three months for retainers, then month-to-month with a 30-day notice. Project work is scoped as a fixed-fee SOW with clear milestones.
Do you bill for revisions?+
No. Two structured revision rounds per asset are included. Beyond that, we have a conversation about scope rather than firing off change-order invoices.
Measurement
How do you tie content to revenue?+
We instrument first-touch and multi-touch attribution into your CRM (HubSpot, Salesforce, Pipedrive, custom). Monthly review compares pipeline-influenced revenue against retainer cost.
What if results take longer than 90 days?+
SEO and editorial authority compound on a 6-12 month curve. We are transparent about leading vs. lagging indicators in the first quarterly review and recalibrate accordingly.
Scope
Do you do paid media?+
We run paid amplification of organic content (LinkedIn, Meta, X, Google) up to a defined monthly cap. For full-funnel performance media beyond that, we partner with specialist buyers.
Can you white-label for our agency?+
Yes — we run several white-label production partnerships under NDA. Reach out and we will share references in the same arrangement.
Geography
Do you work outside India?+
Roughly 40% of our revenue is from clients in the UK, EU, US and the Gulf. We staff time zones to match your working hours, not ours.
Do you have on-the-ground production capacity?+
Yes — directly in Mumbai, Bangalore and London, and through trusted partner crews in 18 other cities globally. Travel + accommodation are billed at cost with prior approval.
Let's design the engine that grows your brand.
A 30-minute strategy call to understand your business, your audience and the shape of an engagement that fits.